Frequently Asked

What materials are used in Maed Jewels?

All our pieces are crafted using high-quality materials, designed to offer both beauty and durability. Each product is carefully finished to ensure a premium look and long-lasting shine.

Is your jewelry suitable for daily wear?

Yes, Maed Jewels are designed with minimal elegance, making them perfect for everyday wear as well as special occasions.

How long does shipping take?

Orders are usually processed within 1–2 days and delivered within 7-10 business days, depending on your location.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking link via SMS or email.

What is your return or exchange policy?

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.  If you receive a damaged or incorrect product, you must contact us within [7] days of delivery. MORE

Do you offer customization?

Currently, we focus on curated designs, but for special requests, you can contact our support team.

How can I contact Maed Jewels?

You can reach us via email or WhatsApp. We’re always happy to assist you.

Is your jewelry lightweight?

Yes, our pieces are thoughtfully designed to be lightweight and comfortable for all-day wear.

What if I receive a damaged product?

We take quality seriously. If you receive a damaged item, contact us within 24 hours with photos, Video and we’ll resolve it quickly.